FAQ

Items that are personalised or made to specific requirements are excluded from the Distance Selling Regulations and are non returnable. However, if we have made an error or if the item is faulty then we will, of course, rectify this. Please inform us as soon as possible if there is an issue with your item and we will resolve the problem for you.We reserve the right to cancel your order at any time and issue a full refund. Thank you.

We hope you are happy with your product(s). It's easy and much appreciated. Just a comment in the "comments box" ( below the products on our home page). Thank you for your feedback and sharing your opinion.

We accept payments through PayPal and/or Credit & Debit Card. Every order is covered by PayPal buyer protection.

Free postage on every order above £99.

Production Time 1-3 Working Days

Usually dispatched within 24 hours

Please note that any varnished item needs to be fully dry before dispatch. It usually takes not more than 72 hours. Thank you.

Items that are personalised or made to specific requirements are excluded from the Distance Selling Regulations and are non returnable. However, if we have made an error or if the item is faulty then we will, of course, rectify this. Please inform us as soon as possible if there is an issue with your item and we will resolve the problem for you. We reserve the right to cancel your order at any time and issue a full refund. Thank you.

Lovely question :) but it's better to ask our more than 10,000 happy customers...